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November 16, 2020
Credit Cards Companies in America are Self Policing
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I worked at the Helena Montana Home Depot Store
Part Time in 2013 for one year
while I have been in Business Management since 1971
and Managed my own Business for over 32 years
and
More Screwing from Home Depot
I am being Screwed for $2809.45
by Home Depot Credit = Citibank
for Bogus Charges on my Account
after reporting my wife’s stolen Credit Cards
about an hour after they were stolen
while their bogus billing statement does not state what was charged to my account
it only states the dollar amount
so they can not tell what the Criminals Purchased or the time of Day
while all the other Credit Cards Companies
are not going to make us pay for the Bogus Charges
by Criminals
and so I have just Deactivated/Canceled the New Credit Cards Citibank just sent us
and I cut them up and I will send them back in the next Monthly Payment Envelope
with no Payment
while I have never missed a payment ever
and they can Sue me and I will argue my Case
as I look forward to working with their Attorneys
and maybe it is time to stop doing business with the billionaire owned
Box Stores
who have put 50% of the small businesses out of business
while my worst Customer Service experiences in my 65 years
with 49 years of Business Management under my belt
was with the Mis-Management at the Helena Home Depot Store
and later their Credit Card Co. Citibank
and if you have a Citibank Credit Card
do your self a good preventive favor and Deactivate it
before they Screw you for thousands of dollars
peace
~*~
~
to be continued
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~*~
November 14 ~ November 23
~ 2019 ~
The Bozeman Home Depot Store treats me like a King
like I own the Place
while some of the Management at the Helena Home Depot treat me like Road Kill
proving they can not be Trusted by the Helena Community
to do their Job and Responsibilities Properly
while there are many very fine people working at the Helena Home Depot Store
and thank you to them for your expert service to the Helena Community
~
To Home Depot Customer Service
could you please explain to me again
Why am I being forced to pay ~ $145.87 ~ above the ~ Regular Price ~ for the Snowplow
?
when
I should be able to buy the Snowplow at the regular price
and use the 10% off discount coupon you sent me or provide your price match guarantee
as you advertise up to 40% off regular prices during seasonal sales all the time
so if I bought a new Refrigerator on sale for 40% off the regular price of $ 2,500
I would save $1,000.00
but if I buy a new Snowplow I have to pay $145.00 above the Regular Price
so the Helena Home Depot Store does not go into Bankruptcy ?
~
When I am proven Wrong I admit it and Learn and Know and Grow Forward
and when the dust settles on this issue I will submit a Letter to the Editor
with the outcome of this issue as this is where it stands today
~*~
I did not order the Snowplow Online
I went to the Helena Montana Home Depot Store in Person to the Service Desk
and the Service Desk ordered the Snow Plow
and I paid the Helena Home Depot
$2,294.87
with my Home Depot Credit Card
for the Model # 24000 Meyer Home Snowplow
while the Home Depot online regular price is $2,149.00
so I gave Home Depot $145.87 above their Regular Price
before the Snowplow was Shipped to the Store
the Northern Tool Co. regular price is $2,097.00
and they will take $100.00 off
and with shipping of $155.37
the total would be $2,152.37
and the ~ My 12 Volt Store ~ regular Price is $1,999.00
and includes free shipping
Home Depot ~ $2,294.87
Northern Tool ~ $2,152.37
My 12 Volt Store ~ $1,999.00
and the Helena Home Depot Store will not Honor their regular Price
or Honor the lower price offer sent to me by Home Depot Corporation
or Honor the 10% off Loyal Customer 6 year Anniversary Coupon
sent to me by Home Depot Consumer Credit
nor will they Honor their Price Match Guarantee
and will they Honor their 30 day return policy
I am guessing not
but the Bozeman Montana Home Depot Store would Honor their Promises
if I had let the Bozeman Store order the Snowplow for me
as only the store who sold me the snowplow can make it right
while the Helena store told me it wasn’t their problem
and there was nothing they could do for me
and I knew the Helena Store Lied to me
as they then Lied to the Home Depot Corp. Customer Service Representatives
as they told customer service the price was already mark down to low
to Honor their Promises
when I paid $145.87 above the Regular Advertised Price
as I am still communicating with Home Depot Corp. Customer Care Service
and I wonder if they know their Helena Store Manager Bob
Applied for a job across the street at Lowes a few years back
when he was one of the assistant Managers of the Helena store
~
Bob, I thought we were Friends
we always got along great
as you gave me a Thumbs up many times when working at the store part time
as I always spoke highly of you
as you have proven me wrong after all these years
while I treat people the way I would like to be treated
and when that fails
I treat people the way they treat me
while I am not just someone off the street I am a Loyal customer of Home Depot
for many years
as you and some of your store Management treat me like dirt
and for what reason ?
what did I do wrong ?
did I tell a bad joke as I have always tried to make people laugh
or was I to Honest
as I live for the Truth in all of Life for a better Life for all
or was it because I doubled the sale of Lawnmowers and Barbecues
when I worked part time in the Garden Department at the Helena Store
or do you treat all your customers the way you treat this customer
and what ever your personal feelings reason is
it wont chase me away
and when I come into the Store to buy more Lumber
for the Auto Shop I am Building
you can just run and hide away
and those who are non Bias and Friends will continue to Help me
and many times I have been in your store to find and buy something
and I have stopped to help one of your customers when no one was available to help
Bruce
Working Business Management Experience since 1971
working with customers everyday
as I never let personal feelings get in the way of helping my customers
or to do what is right
~
To: The Helena Independent Record
~ Letter to the Editor ~
This is not about Money this is about Trust
For the Truth in all of Life and Knowledge for a Better Life for All
and for over 20 plus years I have Investigated and Proven Fraud in Science
I have been asked and have Volunteered my time to Evaluate Educations Programs
I received a Doctor Honor in 2011
and was Invited to participate at the Oxford and Cambridge Club London England in 2013
and I am a Student of Constitutional Law and History since 1980
and I have represented myself and my business in Court and I win
and I was a Loyal Customer who was Treated like Road Kill
at the Helena Home Depot
and with Bias comes Proven Lies
~
To: The Helena Community
From: Bruce A. Kersahw
Bentshoe ~ Astor Load
Scratchgravel Hills
Helena ~ Montana
~ Helena High Class of 74
406-449-7987
and I was stabbed in the Back
by those I thought were Friends
and now I know they are Lairs and Cheats
at the Helena Home Depot Store 3106
and when the Helena Store Lied to me the Bozeman Store told me the Truth
~
and I will tell you the entire story beginning 6 years ago
when Home Depot Corp. requested that I Evaluate the Helena Store for them
after I left the Helena store for Greener Employment
~ and it would be our little secret ~
and I Declined
and now you and they will have my Evaluation
because I know what is Real
after working at the Helena Home Depot for 1 year
6 years ago
and being in Business Management since 1971 at the age 15
and Owning and Operating a Business for over 30 plus years in Helena Montana
the Questioned Tested Truth is ~
we all know right from wrong and what is fair and what is not
and what is Good and what is Evil
and when the words are proven Lies the Trust was Betrayed
and thank you to my Real Friends at the Helena and Bozeman Stores
and as long as I have a Home Depot Credit Card
the Frauds in the Store will have to deal with me
and I will know who is real and who is not
as I will now know how to deal with them
and from now on I will place my Special Orders in the Bozeman Store
because their words are real
~ To Be Continued ~
and after the dust settles
we will see if the Helena store will be Honest or continue to be Bias
as the Home Depot Corporation sent me a 10% off Coupon
to Celebrate my 6 year Anniversary of Loyalty with Home Depot
and the Helena Home Depot Store will not Honor the Home Depot Coupon
based on a proven lie
after telling me they would Honor the 10% off the regular Price
and they will not honor the lower price offer sent to me for the same Snow Plow
I ordered from the Helena Home Depot Store and picked up October 26
and it has yet to touch the Ground or the Snow
while the preach they will match any price
and I can buy the same plow for less from other retail outlets
with out a discount from those offering 20% off the regular price
and so I can buy it for less elsewhere plus 20% off
on the Meyer Home Snow Plow Model # 24000
proving the words they Preach at this Home Depot are Lies
they will not Honor their 10% off the regular price sent to me
or Honor their lower price offer sent to me
or match the lowest price
but only at the Helena Store
and that is how they Treat their best Loyal Customers
when Home Depot sends them a Loyal Customer Reward Discount Coupon
and if all else fails we will see if they honor their 30 day return Policy
and the pick-up date was October 26th
so I have until November 24th to return the new snowplow
and then I will order the same Snow Plow from an Honest Store
and if I had the Bozeman Store make this store order for this Snowplow
this would have all been fixed in 5 minutes
~
Dysfunctional Incompetents by Arrogant Management Ignorance
is not good for Business